How to Seek Help


How can I get help?

Although you might find it hard to talk to someone about your addiction or mental health, asking for help is the first step to your recovery and sobriety.

Admitting to yourself that you have a problem with a substance or depression is the first step and in itself isn’t easy. The next step, asking for help, may feel even bigger.

We know that asking for help can feel overwhelming. It’s a tough step, but a vital one. 

You do not need to feel ashamed or as if you are a burden, asking for help takes courage.

Shame can be a powerful barrier to asking for help. Shame can make you feel unworthy. It will tell you that you did isn’t okay, who you are isn’t okay and that nothing you do will change that. You are worthy because you are human. You are okay and you can change your life.  Don’t let shame stop you from asking for help.

There are a number of things you can do if you are desperate, in crisis or in need of support.

  1. Talk to someone you trust: Reach out to a family member, friend or partner. Ask them to help you take the next step.
  2. If you don’t feel that you are able to chat to someone you know – we encourage you to reach out to a medical professional : Book an appointment with your GP (who can give you a referral for treatment), a Therapist, Psychologist or Psychiatrist.
  3. Call a helpline such as Lifeline – If you are feeling suicidal or are concerned that you might harm yourself.
  4. Call our team at South Pacific Private – The person at the end of the phone will understand your situation and will be able to talk to you about what your treatment options might look like. They can support you and answer any questions that you might have. You can reach us 24/7 on 1800 063 332 or by email at info@southpacificprivate.com.au


Choosing to enter inpatient treatment for mental health or addiction issues is a life-changing experience. It doesn’t matter if it’s your first time or if it’s something you are familiar with, it’s never easy and it can be a daunting prospect. You are certainly not alone if you are feeling anxious about it.

Most of the patients admitted into our hospital are in crisis. Our aim is not only to alleviate the immediate crisis, but also to provide them with the opportunity to change the direction of their lives and gain new momentum.

Read our past client and family testimonials here to find out more about the experience of treatment at South Pacific Private.

South Pacific Private’s Inpatient Program will immerse you in a full and intensive therapeutic program designed to address the problematic behaviours, attitudes and feelings that have led to your current crisis.

The structured program offers full-time care with a team of highly trained and qualified GPs, psychiatrists, nurses, therapists and counselors. The program supports you in gaining insights to the problems and the changes needed to get your life back on track effectively and quickly.

Call today on 1800 063 332 to seek the help that you deserve.

South Pacific Private is here to help when you or someone you love experiences difficulties with addictions, trauma or with mental health concerns such as depression and anxiety.

Find out if you have a problem

The goal of our self-tests is not to provide you with a diagnosis for yourself or for someone you care about. Instead, they are an opportunity for you to better understand how a behaviour might be impacting upon your life or the life of your family. Use these tests to enhance your awareness of what the problem might be. These tests should be answered honestly in order to provide accurate insight and are a chance for you to reflect upon the current situation.


Find out if you have a problem.
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