Safety & Quality


Our programs make a difference.

South Pacific Private has maintained accreditation with the Australian Council on Healthcare Standards (ACHS) since 1994 and actively maintains a comprehensive ‘Quality Improvement Plan’ promoting effective governance & continuous improvement practices in order to maintain quality and safety in all aspects of service provision. The hospital maintains current contracts with most health funds and the Department of Veterans’ Affairs (DVA), all of which require favourable outcomes.

In July 2012, the Australian Commission on Safety and Quality in Health Care, along with the National Mental Health Commission, began a project to assess the method in which national standards are used in mental health services. The result of this assessment was the establishment and implementation of the National Safety and Quality Health Service (NSQHS) Standards.

Staff at South Pacific Private enthusiastically embraced this accreditation process. The hospital achieved full accreditation, receiving a number of merits for our work across a number of the standards and continue to do so.

The team at South Pacific Private is proud that they are able to offer treatment that meets the highest quality and safety standards to clients. South Pacific Private’s CEO, Claire Barber, said recently, ‘The high-performance scores are really a testament to the multi-disciplinary team.’

South Pacific Private also has several robust outcome measures currently in place, including participation in the nationwide Health of the Nation Outcome Study (hoNOS).

Results indicate that our outcomes are superior in terms of psycho-social and long term recovery.

Finally, South Pacific Private is proud to be a teaching hospital to two universities. South Pacific Private is a teaching hospital of the University of Sydney as well as a teaching hospital providing support to nursing students from the University of Technology Sydney (UTS) on an ongoing basis.

Read more about our outcomes here.

South Pacific Private is here to help when you or someone you love experiences difficulties with addictions, trauma or with mental health concerns such as depression and anxiety.

JILL: Our treatment centre heals people and their families suffering with mental health concerns and addictions. The expansion of the hospital has ensured that we can continue to do this for many years and generations to come.


Find out if you have a problem

The goal of our self-tests is not to provide you with a diagnosis for yourself or for someone you care about. Instead, they are an opportunity for you to better understand how a behaviour might be impacting upon your life or the life of your family. Use these tests to enhance your awareness of what the problem might be. These tests should be answered honestly in order to provide accurate insight and are a chance for you to reflect upon the current situation.


Find out if you have a problem.
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