When there is a person struggling with an addiction, mental illness or trauma-related condition in a family, every member is impacted in some way.

Read our frequently asked questions here. 

Often by the time you have decided to seek information on the web, and have found this page, you and your family will have been suffering for a long time.

South Pacific Private's unique Family Program can help. During the 4 days of our Family Program – you and your family can learn a number of techniques to support and transform your family of origin.

Watch one of our past client's talk about her treatment experience here:

To read about why our Family Program is so valuable click here for an interview with one of our family therapists. You can also Click here to find out everything you need to know when a family member arrives at South Pacific Private. 

Over 90% of family members who attended our family program in 2014 – 2015 rated the therapeutic value of our family program as excellent. In addition, more than 75% of them also rated the experience of the family group processes and program as excellent. Don't just take our word for it, here are a snapshot of some of the testimonials that the program recieved. 

“An extremely healing program with great processes.”

“Seeing my family operate as a unit again and allowing us to air our grievances and then let them go.”

“The therapist was amazing and the content life changing and extremely educational.”

“You have given us hope for our futures.”

“Figuring out that I need help too and that it is available.”

What problems are you dealing with..? There are likely be a number of problems that you are dealing with, some of which may include:
  • Increasing conflict, tension, resentment and stress in the family
  • Communication difficulties
  • Unpredictable behaviours
  • Managing negative consequences such as debts, legal issues, health problems
  • Shame – family members often feel deeply ashamed of the problems and make efforts to hide it all from others
  • Protecting vulnerable family members such as children

South Pacific Private offers a range of treatment programs and pathways that are tailored to meet the individual needs of people struggling with an addiction, mental illness or trauma-related conditions, and also for the friends and family who have very specific needs of their own.

Often friends or family members will neglect their own wellbeing, or minimize their own suffering, as the problems with the person they care about become the central focus of concern.

At South Pacific Private the needs of friends and families are considered an integral part of the treatment experience as both current research and our experience tell us that people embrace recovery from the addictions and mental illness that brought them to our doors more effectively when family members also have the opportunity to engage in educational and support programs designed to meet their needs.

How do I get them into treatment?

One of the most challenging aspects of the disease of addiction, mental illness and trauma related conditions, is the powerlessness that friends and family members feel as they watch the problems unfold. The reality is that denial is one of the symptoms of the disease, and minimization of the problems is very common in mental illness and trauma related conditions as well.

Read recent testimonials from clients who've been part of our inpatient program

If the person you are concerned about is motivated to get treatment all they need to do is make that first call to SPP and our Intake Team will help and advise you. Please call them on 1800 063 332.

Get education and support for yourself: One of the most common realisations that people begin to understand when they attend our Family Education and Support Group, and in our Family Program, is that they don’t know what they don’t know!

Information, education and support for friends and family members can change the situation significantly as you learn how to manage concerns in a consistent way that is more likely to result in the person you care about entering treatment for their problem. 

South Pacific Private runs a Family Education and Support Group and a weekly 4 day intensive Family Program.  

The most effective way to support the person you care about into seeking treatment for their problems if they are motivated, is to encourage them to phone for a comprehensive assessment.

If the person you care about is not motivated to take that first step into treatment, and toward recovery, then you are the one that makes that phone call to our Intake Team to discuss the ways that you can get your own needs met and begin the journey to healing for the whole family.

Comprehensive Assessment

All clients are offered a free comprehensive assessment by our experienced Intake team. Either face to face, or over the phone, the Assessment Officer will explore the current issues and the crisis that has motivated you to reach out for help.

As they gain a holistic understanding of the problems and life situation, they will make treatment recommendations designed to support you and the person you care about, in addressing the issues comprehensively and effectively with the aim of helping everyone’s life back on track as quickly as possible.

We are contactable 24/7 and our fast-track admissions system guarantees a comprehensive assessment for you, or the person you care about, by our Intake team within 24 hours. Enquire now about a free assessment for your family member.  

To find out more about the family program please contact us at 1800 063 332 or email info@southpacificprivate.com.au to find out more. 

If you are a carer or family member and wish to share feedback with South Pacific Private please follow our Carer Feedback Pathway here