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Making a Referral

REFER A CLIENT

Referring to South Pacific Private

Download our medical referral form here or click the image below.

South Pacific Private is able to facilitate the admission of referred and self-referred clients. To refer a patient requiring immediate admission to the hospital please dial 02 9905 3667.

In order to support referrals and to provide a better understanding of our treatment approach and pathways we have created a comprehensive service catalogue for professionals to reference. View here. 

Please note that for any admission into South Pacific Private referral from a Psychiatrist or GP is required. Please download the doctor’s referral form here.

Referral to treatment is an essential component of the treatment process. It involves establishing a clear method to assess patients that have been identified as having a possible dependency on a substance or in need of specialised treatment regarding their mental health.

All clients begin their treatment journey through the enquiry or referral process. South Pacific Private is Australia’s leading Treatment Centre in the field of addiction treatment and comorbid treatment of addiction and mood disorders.The multidisciplinary team work closely with referring Doctors, Psychologists, Psychotherapists, Psychiatrists, research bodies and universities in the addiction treatment community nationally and internationally.

What type of clients does South Pacific Private treat?

  • Privately insured clients – covered by a private health fund
  • Self-funded clients – clients will be provided with an estimation of treatment cost prior to admission
  • Workers compensation clients – approval needs to be obtained from the insurance company prior to admission
  • Overseas clients – We accept clients from overseas as long as their insurance company provides the necessary approval prior to admission or if those clients have capability to self-fund their treatment
  • Department of Veteran’s Affairs (DVA) clients

For over 20 years the hospital has provided accredited, safe treatment for nearly 10,000 clients and their families and are trusted by the healthcare community to support their clients through a structured treatment environment focused on outcomes and quality using our long-proven model of care.

Areas of treatment include:

  • All substance based addictions
  • Process addictions
  • Trauma and addiction
  • Bipolar disorder
  • Gambling addiction
  • Mental health and well-being
  • Post-traumatic stress disorder (PTSD)
  • Mood disorders
  • Family systems
  • Sex addiction

To find out more about our services and programs please click here for available treatment options.

WHAT IS THE REFERRAL PROCESS?

The first step for any referring professional is to call South Pacific Private and connect with our Client Care Team. The team will be able to support and answer either specific questions about a client or more general questions about treatment.

The Client Care Team will be able to explain our process to you, including:

  • Referral and admission criteria
  • Fees and payment structure and options
  • Health fund criteria
  • A day in treatment
  • Treatment planning (inpatient program and day programs as well as other continuing care)

Please note that for any admission into South Pacific Private referral from a Psychiatrist or GP is required. Please download our referral form here.

The referral can either be sent by mail addressed to:
Client Care Team, South Pacific Private, 24 Beach Street, Curl Curl NSW, Sydney, 2096

Alternatively it can be sent via fax directly to our Client Care Team on (02) 9466 6470 or emailed to info@southpacificprivate.com.au

WHAT HAPPENS NEXT FOR THE CLIENT?

Once a referral has been received a Client Care Case Manager will follow-up with you directly. The client will then follow a process of assessment and admission planning. A treatment recommendation will be provided by our clinical team post the assessment and will be relayed back to the client and also to you as their referrer.

Assessments are complimentary, over the phone and may last for up to 45 minutes. During this call, the Client Care Case Manager explores the current issues and the crisis that has motivated the call for help.

Admission scheduling is dependent on bed availability and also on a number of factors relating to the client’s situation. A referral form is required at the point of admission (and preferably in advance).

Each client’s progress will be closely managed by a multidisciplinary team of Psychiatrists, Therapists and medical staff during their time in treatment.

If you’d like to understand more about the experience of referring to South Pacific Private read this personal experience of a GP who has been referring clients for many years.

South Pacific Private is Australia’s leading Treatment Centre specialising in addictions and mood disorders. We are a trauma-informed psychiatric hospital and can support clients struggling with addictions, PTSD and mood disorders. Please get in touch to refer a client to our hospital.

Find out if you have a problem

The goal of our self-tests is not to provide you with a diagnosis for yourself or for someone you care about. Instead, they are an opportunity for you to better understand how a behaviour might be impacting upon your life or the life of your family. Use these tests to enhance your awareness of what the problem might be. These tests should be answered honestly in order to provide accurate insight and are a chance for you to reflect upon the current situation.

SELF-ASSESSMENTS

Find out if you have a problem.
Take our quiz for (select one below):