The Value of Consumer & Carer Engagement at South Pacific Private
South Pacific Private’s Consumer & Carer Advisory Committee (CACA) comprises of past patients who are involved in, and advise on, issues that relate to both our clients and their carers or family members. The committee meets quarterly and the meetings have clear agendas where suggested and ongoing improvements fed back to South Pacific Private by the committee are openly discussed and logged.
Find out more about what the committee does and how they have supported the hospital here.
South Pacific private believes the value of the CACA committee is insurmountable and both values and prides itself on the importance of this feedback as well as the impact it has on the integrity and improvements in the hospital and for the patients.
Claire Barber, South Pacific Private’s General Manager commented that “Effective partnerships, consumer experience and high quality health care are of the utmost importance to South Pacific Private and we feel privileged to work so closely with our consumers, carers and healthcare partners.”
The CACA committee enables South Pacific Private to seek advice and feedback on the needs of consumers and carers in relation to treatment and community service provision. SPP recognises that the CACA committee is in a unique position to comment on the strengths and weaknesses of mental health services delivered within the private sector and this commentary and insight is highly valued and treasured.
The committee recently worked together to create a flyer specifically for carers to help them to better understand what happens when a loved one admits at South Pacific Private. Read it here.
Executive Director of South Pacific Private, Lorraine Wood, who founded the hospital in 1993, said that consumer participation and family participation was central to the Hospital’s philosophy of care, stating, “We look forward to continuing our partnership with consumers to support ongoing improvements in the safety and quality of our care and to ensure that we remain responsive to patient, carer and consumer needs.”
Read our recent article about the CACA Committee here.
If you are interested in joining our CACA committee please email email@example.com and request an application form.