Data indicated that both private and public systems are supported by their patients. The Australian Institute of Health and Welfare (AIHW) released a new report showing that most people are satisfied with the care they receive from state and territory mental health services.
The Mental health services in Australia report presents results from the Your Experience of Service survey conducted in Queensland and New South Wales health systems.
In 2017 about 40,000 Australians were admitted to private psychiatric hospitals with a range of disorders from depression and bipolar, Post-traumatic stress disorders and severe anxiety.
In that year more than 19,000 surveys were completed by overnight patients in private hospitals, with 91 percent of patients agreeing that they received high quality care from the hospital and they had been treated with respect and dignity at all times.
South Pacific Private has several robust outcome measures currently in place, including participation in the nationwide Health of the Nation Outcome Study (hoNOS). Results indicate that the hospital’s outcomes are comparable to other hospitals in terms of symptomatic improvement but superior in terms of psycho-social and long-term Recovery.
South Pacific Private is committed to promoting a culture of continuous quality improvement through it’s Quality Improvement Program, encompassing management functions in the provision of client care programs, service delivery and client health outcomes. The board, all staff and contractors at South Pacific Private, have a commitment to Quality Improvement. In addition, the Board, supported by the Quality Improvement Committee, leads the hospital in its Quality Improvement endeavors.
South Pacific Private regularly tracks outcomes and benchmarks our performance against a series of quality and safety-checking mechanisms in line with the ASQHS National Standards and governing bodies. This ensures that we continue to provide the highest quality of treatment to clients in the safest environment.