Our programs are proven to make a difference.
We have several robust outcome measures currently in place, including participation in the nation wide Health of the Nation Outcome Study. Results indicate that our outcomes are comparable to other hospitals in terms of symptomatic improvement but superior in term of psycho-social and long term recovery.
SPP has maintained accreditation with Australian Council of Healthcare Standards since 1994, and actively maintains a comprehensive Quality Improvement Plan promoting effective governance & continuous improvement practices in order to maintain quality and safety in all aspects of service provision. SPP maintains current contracts with most Health Funds and the DVA, all of which require favourable outcomes.
In July 2012 the Australian Commission on Safety and Quality in Health Care along with the National Mental Health Commissions, began a project to assess the method in which national standards are used in mental health services. The result of this assessment was the establishment and implementation of the National Safety and Quality Health Service (NSQHS) Standards.
View sample 2017 inpatient 'Patient Experience of Care' survey results here
Staff at South Pacific Private enthusiastically embraced this accreditation process in 2013. The hospital achieved accreditation with no recommendations for improvement. In addition to achieving full accreditation within the specified timeframe, South Pacific Private was also awarded merit in Standard 2 (partnership with consumers) which is specific to the approach, policy and procedure embedded at South Pacific Private with respect to our partnership with consumers, carers and patients in the provisioning of health care services provided.
Click here to read our full media release.